Correspondence without follow-up
Letters routed by email, and no one knows whose desk they are on.
Government agencies
Agencies that find any document in seconds
Official correspondence, case files, registries and public information requests are an agency's daily work. We organize them in systems that follow your organizational structure and leave a trail of every step.
What we solve
- Correspondence tracking
- Records and document lifecycle
- Reliable registries
- Transparency and data privacy
The challenges
The information exists, but no one can find it
Disorganized records
Paper and digital case files with no common classification or deadline control.
Multiple versions of the same data
Registries kept in different spreadsheets by each department.
Audits and requests
Gathering evidence takes days of manual work.
The solution
How we solve it
Systems configured with each agency's structure, catalogs and approval workflows.
Records management
Case files, records classification, transfers and inventories.
Records managementCustom software
Registries, logs and platforms where multiple departments upload and validate information.
Government softwareTransparency and data
Privacy notices, data subject (ARCO) rights, information requests and redacted public versions.
Data privacy and transparencySystems design
Process discovery and modeling before anything is built.
Systems designUse cases
Use cases
Programs with central review
Agencies submit documents and an oversight office reviews them.
Intermediate records center
Transfers, loans and disposals with retention deadline control.
Transparency office
Public information requests with deadline and response tracking.
Services
Services for government agencies
Records management
Document and records management systems to organize case files, official letters and their full life cycle.
Learn moreGovernment software
Technology that gets every official letter, request and report to the right person on time, with proof the agency can show.
Learn moreData privacy and transparency
Privacy notices and policies, security measures, ARCO rights and transparency obligations, handled in both your documents and your systems.
Learn moreSystems design
We understand your entire operation before writing a line of code, then turn it into a system your team actually uses.
Learn moreFrequently asked questions
Frequently asked questions: Government agencies
Does the system adapt to our organizational structure?
Yes. We configure the agency's departments, catalogs, records series and approval workflows.
Does it integrate with existing systems?
Yes, through web services, databases or scheduled imports, depending on what each system supports.
Do you provide documentation?
We deliver technical documentation, the data model, user manuals and training.
Bring order to your agency's information
Schedule an assessment and we will review your correspondence and records processes together.