Blog
The most relevant news on AI in command centers, 911, C5 centers, drones and data analytics, explained for the people who run operations, and how we put it into practice on our platform.
Latest
911 & emergency4 min read
Counties in Wisconsin and Massachusetts and the San Diego police are using AI voice agents to screen non-urgent calls. Early figures and the safeguards they are adopting.
Read articleNews analyzed from an operations perspective: what changed, why it matters and what to do about it.
Drones3 min read
San Francisco and Los Angeles are scaling up drone programs that arrive before patrol cars. The debate is no longer whether they work, but under what limits and with what transparency.
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Command centers3 min read
The State of Mexico upgraded its C5 with video analytics, an AI assistant and an inspection robot. What was announced and the questions it raises for other centers in the country.
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Governance & data3 min read
The European Union's AI Act lists emergency call classification and dispatch prioritization among high-risk uses. The new compliance date is December 2027.
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911 & emergency3 min read
Leading 911 software vendors now build automatic voice translation and live transcription into the call-taker's console. What they offer and what a center should check before adopting it.
Read articleWe'll show you what it would look like in your operation, with your catalogs and your infrastructure.
